Privacy Policy

Welcome to Rojifi. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cross-border payment services and platform.

Rojifi operates as a financial technology company providing multi-currency wallets, OTC trading services, virtual cards, and cross-border payment solutions. By using our services, you agree to the collection and use of information in accordance with this policy.

This policy applies to all users of our platform, including individuals and businesses that utilize our services for international transactions, currency exchange, and financial operations.

We use your information for the following purposes:

• Service Provision: To provide our cross-border payment services, currency exchange, and virtual card services
• Identity Verification: To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements
• Transaction Processing: To execute, monitor, and complete financial transactions
• Risk Management: To assess and manage financial and operational risks
• Customer Support: To respond to inquiries and provide technical assistance
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• Service Improvement: To analyze usage patterns and improve our platform
• Communication: To send important updates, notifications, and marketing communications (with consent)

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Financial Partners: With banks, payment processors, and other financial institutions to facilitate transactions
• Regulatory Authorities: With government agencies and regulatory bodies as required by law
• Legal Requirements: When required by court orders, subpoenas, or other legal processes
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Fraud Prevention: To prevent fraud, money laundering, and other illegal activities

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

We implement robust security measures to protect your information:

• Encryption: All sensitive data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication mechanisms for our systems
• Regular Audits: Regular security audits and vulnerability assessments
• Employee Training: Comprehensive security training for all employees
• Incident Response: Established procedures for detecting and responding to security incidents
• Compliance: Adherence to international security standards and financial regulations

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained for the duration of your account plus 7 years after closure
• Transaction Records: Retained for 7 years as required by financial regulations
• Identity Verification: Retained for 7 years after account closure for compliance purposes
• Marketing Data: Retained until you withdraw consent or for 3 years of inactivity

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent for marketing communications

As a global financial services provider, we may transfer your information internationally. We ensure appropriate safeguards are in place:

• Adequacy decisions by relevant data protection authorities
• Standard contractual clauses approved by regulatory bodies
• Binding corporate rules for intra-group transfers
• Certification schemes and codes of conduct

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Enhance security and prevent fraud
• Deliver targeted marketing (with consent)

You can manage cookie preferences through your browser settings or our cookie preference center.

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through email or platform notifications. The updated policy will be effective upon posting.

If you have questions about this Privacy Policy or our data practices, please contact us:

For data protection inquiries in specific jurisdictions, please contact our Data Protection Officer at dpo@rojifi.com.